EnteroMedics

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Field Clinical Engineer – East or West Coast
Job Number: #2017-10
Location: East or West Coast

EnterMedics is looking for a Field Clinical Engineer to help us cover the East or West Coast. As a field-based employee, your primary responsibility is clinical support of the company’s products in the commercial environments. This includes, but is not limited to, support at surgical procedures, device technical support, data collection, therapy programming, and patient follow-up support. The Clinical Engineer trains clinical staff on clinical protocols and study devices, and serves as a technical resource for communication between the company and the physicians.

Essential Functions

  • Represent EnteroMedics at pre-established (and at times new) and approved sites where staff and physicians have been trained on EnteroMedics products. Attends surgical cases and clinical follow-up visits in order to instruct physicians, staff, and patients on proper system use.
  • Assists in the training and education on vBloc Therapy of new surgeons and site personnel at pre-established sites.
  • Provides feedback gained from the site, cases, physicians, patients and staff to assist in developing future training materials and presentations for new surgeons and site personnel.
  • Provides technical and clinical support by acting as a resource to ensure optimal system programming, performance, and outcomes.
  • Works with Regional Sales team to meet existing and potential customer needs, and helping identify their goals and constraints.
  • Responds to customer needs, technical issues, and complaints regarding products and driving them to resolution (seeking support and guidance on alternatives as needed).
  • Represents EnteroMedics with customers and maintain positive relationship with sites using vBloc therapy.
  • Serves as a liaison between Research & Development (R&D) and Quality Team and the customers, providing feedback on product performance and possible improvements or new product ideas.
  • Gathers technical data to support troubleshooting efforts and device improvements.
  • Through own knowledge and experiences, anticipates opportunities and works with physicians and company leaders to acquire information through literature reviews, transfer of knowledge of engineering and other technical advances, and assessment of market needs..

Minimum Requirements

  • Bachelor's Degree and a minimum of 5 years’ experience or Master's Degree and a minimum of two years' experience in the field in a technical or medical role or a Master’s degree in Engineering, Nursing, or an equivalent scientific discipline
  • Experience developing and maintaining strong relationships with investigators, surgeons, patients, and site staff.
  • Understanding of engineering principles, human physiology, physician and hospital practices, and operating room etiquette.
  • Strong clinical study and technical aptitude with strong understanding of Good Clinical Practice.
  • Motivated self-starter, ability to work independently, self-disciplined.
  • Excellent verbal and written communication and training skills.
  • Ability to think quickly on your feet and respond to needs as they arise.
  • Ability to travel extensively within region.
  • Ability to work independently as well as collaboratively in a diverse cross-functional team environment.
  • Experience with active implantable medical devices and/or clinical studies is preferred.
  • Experience with Clinical Trials.

If interested in applying, please fill out this form to submit your resume.